Home

Anyone of the opinion that online casinos are not striving for improvements is uninformed. The managers of 40 online casinos were recently trained by problem gambling charity GamCare and the eCommerce and Online Gambling Regulation and Assurance (eCOGRA) on the principles of responsible gambling.

Lessons were held in London with the aim of helping online casinos identify and address problem gamblers.

The two day intensive attracted management delegates from online casinos across the globe.  Attendees were tutored through lectures, history studies, and interactive training.  GamCare officials Andrew Poole and Amy Webster supervised the intensive training.

All aspects of responsible gambling were well reviewed in the course.  Management delegates were refreshed on the principles for handling problem gamblers, now well established at all online casinos bearing the eCOGRA Safe and Fair seal.

Bill Galston – who has quite a résumé as the former UK Gambling Board chief inspector, a GamCare trustee, and the eCOGRA independent director – stressed the importance of a cohesive professional responsible gambling program at online casinos.  

“For both humanitarian and ethical reasons - and to correct adverse misperceptions by some - a comprehensive responsible gambling policy is a critical investment for any online gambling operation,” said Galston.

“eCOGRA has made huge strides in this area in developing a set of best practice requirements for online gambling operations, and this third course on the subject will coach managers in how to apply these tools.”

“On this course we are especially pleased to also welcome experienced managers from major companies that are members of the European Gaming and Betting Association, adding to the pool of experience that makes these occasions such a valuable two-way exchange of knowledge,” he concluded.

Casino News